PTS is an IT service provider located near Albany, NY. As an MSP (Managed Service Provider) we provide remote monitoring and updates. With varying levels of anti-virus and malware endpoint detection and response we can customize a package to suit your business needs. 

Our customers range from dental offices to insurance agencies, municipalities, restaurants, medical offices and distributors, professional home services, retail, and more. 

Many of our clients have specific cybersecurity requirements to meet federal or state regulations (ie: FINRA, SHIELD Act), or to maintain cyber insurance. We provide services for their specific cybersecurity requirements. These include advanced endpoint detection and response with 24/7 SOC, managed identity detection and response (ITDR, to monitor for suspicious email logins), mail encryption, zero trust email sandboxing, employee security awareness training, cybersecurity scans, and more.

We offer network design and installation including firewalls, switches, access points, wireless bridges, etc. For data storage we setup and support on premise servers and cloud storage solutions. Computer backups are saved in the cloud and can be spun up quickly or navigated to restore individual files.

We can assist with Microsoft 365 setup and licensing as well as email and license maintenance. Most companies also benefit from the use of 3rd party applications. Our technicians can assist in maintaining these applications independently or with the support of the software developers, depending on your wishes.

PTS provides a wide range of IT Services near Albany, NY and our qualified technicians pride themselves on excellent customer service. If you’re in upstate New York and are looking for computer or IT support, give us a call. We’d be happy to sit down with you and review our offerings.